This page was updated on August 5 – all the updates are in orange 🍊🧡🍊
If the answer you’re looking for isn’t here, don’t forget to check the Volunteer Handbook!
As a full-time volunteer, what dates do I need to be on-site?
You’ll need to be with us from Thursday, Aug 29, to Sunday, Sep 8.
- Arrival: Plan to get here by around 4 PM on the 29th (earlier is fine!) to settle in before we kick off with dinner and our induction session that evening.
- Departure: Finals Day is on Saturday, Sep 7, followed by our epic wrap-up party! We’ve got your accommodation covered that night, with breakfast on Sunday, Sep 8. You can head off any time on Sunday.
What will I receive as a full-time volunteer?
Most importantly, major kudos and bragging rights! You’re the heartbeat of this event, making everything possible with your dedication and enthusiasm. 🌟
No, really… What do I get?
You’ve earned some awesome perks:
- 10 nights’ accommodation at the Runaway Bay Performance Centre – just short 5mins walk from the fields
- Two volunteer jerseys (one long-sleeve and one short-sleeve) – we’ll be the best-looking team at the tournament!
- A full catering package to keep you fuelled.
- Access to all the tournament social events – party time! 🎉
What type of accommodation is provided?
Volunteers will be spread between four adjacent lodges at the Gold Coast Performance Centre (the tournament venue). Most of you will be in four-bed dorms. We’ll do our best to match you with your preferred roommates and single/mixed-gender options
There are a number of twin single rooms, which are being designated in part at the Volunteer Manager’s discretion (based on participant need), and a bit of luck.
The venue will provide bed linen, pillows, pillowcases and blankets/doonas but you will need to bring your own towel. The accommodation is a short walk away from some local shops where you can purchase a towel if you don’t wish to bring one with you. (And if you don’t want to take it home, I will happily donate it to an animal rescue organisation on your behalf)
It’s important to note, however, that Friday, Aug 30, is a public holiday on the Gold Coast so these stores are likely to be closed on that day. They will be open on the Thursday and the Saturday, though.
Check-out time on Sunday, Sep 8, is 10am. You do not necessarily need to be off-site at that time (we’ll never say no to extra hands for pack-up!) but you will need to have bunked out of the accommodation and returned your access passes by then.
What facilities are available in each lodge?
Each lodge has:
- Communal bathrooms upstairs.
- A lounge/dining/kitchen area downstairs – great for chilling out!
- A TV, fridge, small freezer, toaster, kettle, cutlery and crockery.








Is the accommodation secure?
Absolutely! Each volunteer will be given a swipe card (which they will guard with their life!) which will give them access to their lodge and their room only. The laundry will remain open but the luggage storage room will be locked. A few people will have full access in case of lost cards and as security for those items in the luggage storage room. The storage room will only be opened at certain times so please ensure you keep your day-to-day belongings with you in your room.
What about meals?
From Aug 30 to Sep 7, you’ll get three meals a day, plus breakfast on Sep 8. Breakfast and Dinner will served in the dining hall at the Performance Centre. Lunch will be catered for at the Tournament Village.
We are not the only group that will be staying at the venue so we will have a particular window of time in which our meals will be available. Please respect the venue staff by arriving for meals during the allotted times.
If you have dietary needs, we’ve got you covered with special meal pick-ups.
How far is the accommodation from the fields?
Super close! You’re just a short 5mins walk from both the main venue and another set of fields. You’ll be rotating between these locations during the tournament.
What will my day look like during the tournament? What are my duties?
For the first few days, we will start with a morning briefing just before/after breakfast. Hopefully, as the tournament progresses and everyone starts to feel comfortable in their roles, this will become unnecessary. The tournament will have four timeslots for games each day, which we will break up into a morning shift (i.e. the first two timeslots) and an afternoon shift (the last two timeslots). From Tuesday to Friday, there will also be a showcase game during the evening.’
You will be either:
- Time-keeping and score-keeping on a specific field during the morning or afternoon shifts. Check out the Timekeeper and Scorekeeper Manual and Video to familiarize yourself with your duties.
- Helping out with various tasks around the venue in the other shift.
And, just quietly, the more effective and efficient you are at completing the allocated tasks during this timeslot, the more time you will have to spend watching the tournament.
After the last game of the day, we’ll debrief together, have dinner, and then the evening is yours to enjoy.
Note: As previously mentioned, we would like to offer a jersey wash each night. The logistics of this will be communicated in time.
Will there be somewhere safe at the fields to leave my bag?
From Sept 1st to Sept 6th, we will have a dedicated volunteer tent, which we have affectionately named Vollywood. This will be somewhere for us to gather for briefings and taskings, somewhere to take a break, eat your lunch if you wish, power your phone, etc.
At this stage, we have no plans for this tent to be supervised throughout the day so we suggest you either leave your most valuable items in your dorm room or keep them on your person. While many of us would happily leave our most prized possessions in the middle of hundreds of frisbee players and expect them to remain unscathed throughout a tournament, it’s important to note that the event will also be open to members of the public and there’s no guarantee they have the same mindset as our ultimate community.
If I leave the accommodation at night, will I be able to get back in?
Absolutely! If you decide to head out for the night, you can still get back to your bed. The venue will chain-lock the gates every night at 10pm but you will be provided with a phone number on which you can call security to gain access. Please make sure you take your trusty swipe card with you to get back into your lodge and room!
Can I smoke on-site?
Sorry, no smoking allowed on-site. However, your swipe card lets you access the gates to the road where you can smoke off-premises. Please be respectful and keep the venue smoke-free.
What about consuming alcohol on-site?
The accommodation venue is a no-alcohol zone because it’s owned by the Queensland Department of Education. But don’t worry, we’ve got a designated area in the Tournament Village where you can enjoy a drink. Details will be shared during our induction on Aug 29.
What do I wear?
On the 29th and 30th, feel free to wear whatever clothes are comfortable for you but we do ask that you wear enclosed shoes on the 30th for safety purposes. During the tournament (Aug 31st – Sep 7), you will be required to wear your volunteer uniform every day. We are providing you with two colours; one is long-sleeve and the other is short-sleeve. On both the first and last days of competition, we’ll all wear the same colour shirt but on the days in between, feel free to wear whichever of the two you’d prefer.
Footwear is flexible for the most part but please ensure you have enclosed shoes for Aug 30. There may be other occasions these will be required but we can advise you of that if/when necessary.
Will we have the venue to ourselves?
No. The Gold Coast Performance Centre is a busy place. We’ll be sharing it with other sporting groups, including school kids. Please be respectful of them as you move about the venue.
What is the Code of Conduct, and why is it important?
We expect all volunteers to uphold the highest standards of behaviour and sportsmanship during the tournament. Please familiarize yourself with our Code of Conduct and send Peta a signed copy before arriving on-site.
What else might I want to know?
There’s a shopping centre nearby – the Runaway Bay Shopping Centre. It has everything you might need: pharmacies, medical care, supermarkets, banks, a post office, and some dining spots.
Note: Some details might be a bit different for a few volunteers based on prior arrangements. If that’s you, we’ll keep you in the loop.
Can’t wait to see you all there and make this tournament unforgettable!